![]() ![]() Use slide & dice and drill-down practicality to perceive and interpret client feedback naturally. Live feedback in the period with on-line, graphical dashboards. Increase client satisfaction, improve sales and retention and cut back end-to-end service price. Act on client insights by applying machine-driven rules on alerts and triggers. ![]() VoC Hub allows seamless integration, automation, knowledge exchange & enrichment. Connect the voice of your customers together with your organization. Apply knowledge mixing & prophetical 110 analytics to make a deeper and more functional client relationships and improve strategic deciding. Embrace best-in-class sentiment analysis and advanced analytics to uncover and fleetly manage the problems that square measure poignant your customers and ultimately, your organization. Collect feedback from associates available source and survey your customers across multiple touch-points in an omnichannel, period setting. SandSIV allows a true business transformation towards a client-centric business model – underpinned with our passion for delivering superior customer intelligence. The main idea is to close the gap between their clients’ expectations and therefore the delivery expertise, SandSIV provides its purchasers with an entire VoC answer to support a holistic CXM business strategy. SandSIV empowers its purchasers with the flexibility to know their clients faster and a lot intimately than their whole competition and to utilize customer intelligence to drive continuous enhancements at intervals their organization. ![]() Measure feedback in real-time with online, graphical dashboards and use slide & dice and drill-down functionality to easily understand and interpret customer feedback. Act on customer insights by applying automated rules on alerts and triggers. Embrace best-in-class sentiment analysis and advanced analytics to uncover and swiftly manage the issues that are affecting your customers and ultimately, your organisation. SandSIV collect feedback from any available source and survey your customers across multiple touch-points in an omni-channel, real-time environment. SandSIV’s VOC Hub big-data technologies capture, analyse, integrate and measure omni-channel feedback from multiple sources and act in real time on customer insights. ![]()
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March 2023
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